Shipping

Shipments in Italy are entrusted to GLS, the leading courier in Italy, or Poste Italiane. Delivery times are approximately one working day from the date of evasion of our warehouses for most locations. The islands, the smaller localities and the particularly distant destinations from our office take two working days to be reached. Express Courier shipping is always offered at below cost.

Up to 49€: 5 € 
From 50€ : Free

Additional charges for payment to the courier, upon delivery of the order (cash on delivery) Free

Is there a minimum order?

No.

How do I receive Ayay products?

You will receive the products ordered inside the packages in our courier, reinforced and closed by a strong adhesive tape.

When does the courier deliver?

Deliveries are made from Monday to Friday, during normal business hours, excluding national and local holidays. When ordering, it is however possible to insert a note to indicate to the courier any preferred delivery times.

Can I track my shipment online?

When the order is delivered to the express courier, you will receive a detailed e-mail communication regarding shipping, delivery and how to track the same online to better organize yourself.

And if you were absent during delivery?

In the absence of the recipient, delivery is normally attempted the following working day. Should the delivery not be successful on the second attempt, the material is placed in storage at the local branch and must be picked up personally by the recipient within 5 days.

Can I receive products in a country other than Italy?

For now we ship only in Italy.